Getting Started
FAQs
Find answers to the most commonly asked questions. Answer not here? Try using the search bar in the navigation bar, or use ctrl / cmd + K
Julius Basics
How to use Julius AI?
How to use Julius AI?
Using Julius AI is simple. Start by uploading your data—using the paperclip icon in the Chat page to add files. We support various formats, including CSV, Excel, PDF, JSON, and even images. Once uploaded, your files become available as a data source in your workspace.From there, you can ask Julius to analyze or transform your data using natural language. For example, you might say, “Summarize this dataset,” “Create a scatter plot,” or “Run a one-way ANOVA.” Julius will process your request instantly, generating insights, visualizations, and even code to help you make data-driven decisions faster.If you need a more detailed walkthrough, check out our full product walkthrough.
What is Julius AI?
What is Julius AI?
Julius is an AI assistant designed for statistical analysis, data science, and computations. Julius uses various large language models (LLMs), finding the best one for each task, and writes code to analyze your data based on your prompt. The end-result is an intuitive way to analyze and visualize data without having to code, making statistical analysis accessible to everyone.
How do I link a data source?
How do I link a data source?
You can link a data source on the My Files page or directly in our Chat interface. For more detailed instructions on linking a data source, check out our Julius Start Guide.
What do I do after linking a data source?
What do I do after linking a data source?
After linking data source, you can analyze it with natural language prompting on the Chat page — try asking for insights or directing Julius to create a visualization. For some additional examples on how to use Julius, check out our Guides section.
Can I analyze spreadsheets with multiple tabs?
Can I analyze spreadsheets with multiple tabs?
Yes! Upload your multi-tab spreadsheet as you would any other file. Once uploaded, you can refer to the individual names of the tabs in your prompts, and Julius will perform analysis on those tabs accordingly.
Discounts and Coupons
Is there a discount for students, professors, or teachers?
Is there a discount for students, professors, or teachers?
Yes! We offer a 50% discount to students and other members of academia.Just sign up, shoot us a quick email at team@julius.ai from your academic email, letting us know you’re a student before subscribing, and we’ll let you know how to apply the 50% discount to your account.
How do I input my academic discount code?
How do I input my academic discount code?
To input a coupon code, you can navigate to ‘Account & Billing’ then to the ‘Usage’ tab. You can enter in the code in the ‘Institutional Codes’ box.
Coupon isn't applying
Coupon isn't applying
After entering in the code, your discount will be applied from the next invoice (next month).
Security
Is Julius AI safe
Is Julius AI safe
We implement multiple layers of security to protect your data and personal information. Our strict access-control system ensures each user can only access their own data in our secure notebook file storage, with Python code execution environments individually sandboxed by user. When you delete data within the app, it is completely erased from our servers.Additionally, we employ automated audit logging to track all data queries, enforce strict employee access controls, and require annual privacy training for our team.You can read more about our data protection practices in our Julius Privacy Policy.
What is Julius' data privacy & security policy?
What is Julius' data privacy & security policy?
We utilize strict access-control, as each user only has access to their own data in the secure notebook file storage — even our python code execution environments are sandboxed by user. In addition, your data is completely erased from the servers whenever you delete it within the app. You can read further into our data policies here:
Common Issues and Troubleshooting Steps:
What can I do if my container is crashing?
What can I do if my container is crashing?
Click ‘Connected’ on the top right then ‘Expand Resources’ to increase your RAM. If you’re still running into crashes, reset your container and click ‘Restart Container’ in the pop-up box.If you’re still running into crashes, reset your container and click ‘Restart Container’ in the pop-up box.
Please note that Factory Reset will completely reset your account and permanently delete all uploaded files and memory.
Julius crashed in the middle of an analysis
Julius crashed in the middle of an analysis
AI will sometimes do something called ‘hallucinating’ when it starts to go into loops and can’t produce an output.Try to reword the prompt to be more specific and have more detail to help guide Julius.If there have been multiple crashes, it’s best to start a new thread from scratch so the AI can refresh and restart to provide a better output.
Not receiving my one-time code to verify my email
Not receiving my one-time code to verify my email
The code can sometimes get sent to your spam email.If it’s not in your spam, send us and email at team@julius.ai.
Download Failure
Download Failure
If you’re unable to click and download files/visulaizations from Julius directly, try the following troubleshooting steps:
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look for the file in your available files
- try refreshing the browser
- ask Julius to reproduce the document for you