What are credits?
Instead of counting messages, Julius now measures usage in credits. Different tasks cost different amounts of credits depending on the compute involved. A simple message costs less than running a full analysis or executing code. This change lets us give you access to frontier AI models and better compute environments without raising prices. In short: better output quality at the same cost. For the full context on why we made this switch, see Moving from message-based to usage-based billing.Still on a message-based plan? This page covers the new credits system. If your plan uses message limits instead, see Message limits.
Credits by plan
| Plan | Monthly credits | Reset schedule |
|---|---|---|
| Free | 250 | 1st of the month |
| Plus | 2,000 | On your billing date |
| Pro | 4,000 | On your billing date |
| Max | 20,000 | On your billing date |
| Business | 5,000 per seat | On your billing date |
How credits are consumed
Not every action costs the same number of credits. A few things affect the cost:- Action type — a simple message costs less than running a full analysis or executing code
- AI model — more capable models use more credits
- Complexity — longer outputs, bigger datasets, and multi-step tasks add up faster
FAQ
When are credits granted?
When are credits granted?
You get your credits when your subscription starts, and again each time your billing cycle renews. Free plan users get their credits on the 1st of every month.
Do unused credits roll over?
Do unused credits roll over?
No. Unused credits expire at the end of your billing cycle and don’t carry over.
Can I buy more credits?
Can I buy more credits?
Yes. If you run out before your next billing cycle, you can purchase more from your subscription settings. Note that top-ups are non-refundable.
What happens to existing annual plans?
What happens to existing annual plans?
If you’re on an annual plan, you’ll be moved to the credits system and receive a monthly credit amount based on your plan. Your billing cycle and pricing stay the same. Nothing changes on the payment side.
What does this change mean for my plan?
What does this change mean for my plan?
For most users, nothing changes except that Julius gets a lot better. Based on our data, fewer than 5% of users will exceed their monthly credit limits under normal usage. Most will see the same or more capacity than before, paired with noticeably better results.
Do I need to do anything?
Do I need to do anything?
No action required. Existing paid users will be automatically moved to the credit-based system before their next billing cycle. Your plan and price stay exactly the same.
What is the credit refund policy?
What is the credit refund policy?
Credits are non-refundable, whether you bought them as a top-up or received them through your subscription. Credits are also non-transferable between accounts and are forfeited at the end of your billing period if your subscription is cancelled. This applies unless otherwise required by law. For full details, see the Refund Policy.
Can I transfer credits to another account?
Can I transfer credits to another account?
No. Credits are non-transferable and are tied to the account they were granted to.
Reach out to team@julius.ai for support or to ask questions not answered in our documentation.
